POLICIES & PROCEDURES
At Cove Early Intervention Hub, our policies and procedures guide how we deliver safe, ethical and high-quality support to children, families and the wider community.
These documents outline our commitment to inclusion, transparency, child safety and evidence-based practice, and ensure our services align with relevant legislation, regulatory requirements and national standards.
We recognise that supporting children and families is a collaborative process. Feedback is welcomed, and our policies are reviewed regularly to ensure they remain current, accessible and reflective of best practice. If you have any questions or would like further clarification, please contact our team directly.
Health, Safety & Wellbeing
Cove follows recognised guidelines and frameworks to promote the health, safety and wellbeing of all children, families and staff. Where relevant, we align our practices with national recommendations to support infection prevention, risk management and safe service delivery in early intervention and community-based settings.
Key Policies
The following policies are available for reference.
BACKGROUND
- Introduction to Policies and Procedures
DIVISION ONE - GOVERNANCE
- Governance Policy and Procedures
- Conflict of Interest Policy and Procedures
- Risk Management Policy and Procedures
DIVISION TWO - CHILD SAFETY AND WELLBEING
- Child Safety and Wellbeing Policy and Procedures
- Child Protection Policy and Procedures
- Working with Children Check and NDIS Worker Screening Policy and Procedures
- Behaviour Support and Positive Behaviour Guidance Policy
- Incident, Accident and Injury Management Policy and Procedures
DIVISION THREE - NDIS QUALITY AND SAFEGUARDS
- Complaints and Feedback Policy
- Incident Management and Reportable Incidents Policy and Procedure
- Privacy, Dignity and Confidentiality Policy and Procedures
- Intake and Transition Policy and Procedures
- Participant Rights and Advocacy Policy and Procedures
- Individual Planning Policy and Procedures
- Management of Medication Policy and Procedures
- Information Management Policy and Procedures
DIVISION FOUR - HEALTH, SAFETY AND WELLBEING
- Work Health and Safety Policy and Procedures
- Infection Control and Immunisation Policy and Procedures
- Emergency and Disaster Management Policy and Procedures
DIVISION FIVE - FAMILY AND COMMUNITY ENGAGEMENT
- Informed Decision Making Policy and Procedures
DIVISION SIX - HR AND WORKFORCE
Available via Staff Portal
DIVISION SEVEN - FUNDRAISING AND FINANCE